Logo of Palm Tran featuring a stylized blue and pink palm tree next to the words "Palm Tran" in teal. The design is colorful and modern.
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Logo of Palm Tran featuring a stylized blue and pink palm tree next to the words "Palm Tran" in teal. The design is colorful and modern.

Contact Palm Tran

Customer Service

Contact Information

561-841-4BUS (4287)

PT-CustomerService@pbc.gov

Customer Service Hours

Monday – Friday: 6:00 am – 6:00 pm
Saturday: 8:00 am – 5:00 pm
We believe in providing great customer service and care to all of our passengers and the general public. If you have a question about one of our services please contact us. Our customer service representatives are eager to help you get the information you need.
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Feedback Form

If you have a concern about our service, or would like to offer commendations to one or more of our employees, please fill out the form below. 

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Service Options
A teal public transit bus is stopped at a curb on a sunny day, with its door open and a white van parked behind it.
White Palm Tran Connexion shuttle bus parked on grass, displaying the service logo and number 9901, with trees and buildings in the background.
A blue Palm Tran Go Glades shuttle bus is parked near a sidewalk on a sunny day, with trees and a streetlamp in the background.
White and blue Express bus parked near a shelter, under a cloudy sky. Logos for transportation services displayed. The mood is calm and professional.

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Palm Tran Offices

100 N. Congress Ave,
Delray Beach, FL, 33445
561-841-4BUS (4287)

SERVICE ALERT

Services are impacted due to localized street flooding.  Some routes may experience delays and/or detours.  Check the Palm Tran app for schedules, service alerts & changes or call our Customer Service team at 561-841-4287.