Danika Cross is the Administrative Assistant to Palm Tran’s Executive Director. Her professional background spans transportation, criminal justice, banking, government administration, executive operations, compliance, and customer service.

Prior to working at Palm Tran, Mrs. Cross served as a certified probation officer, managing complex cases, monitoring legal and regulatory compliance, conducting investigations, preparing court documentation, and collaborating with justice system professionals and organizations.

As Administrative Assistant to the Executive Director, Mrs. Cross supports senior leadership and coordinates initiatives across all departments. She prepares executive reports and briefings, facilitates leadership meetings, tracks action items, coordinates departmental deliverables, and helps translate strategic priorities into organized and measurable work plans.

Mrs. Cross earned a bachelor’s degree in criminal justice from St. Leo University and holds a Project Management Professional certification. She has also completed training in artificial intelligence project management, Lean Six Sigma, and Chief of Staff leadership.