At Palm Tran, we are committed to operating with integrity, openness, and a strong sense of public trust. As a public transportation provider, we take our responsibility to the community seriously and strive to ensure our services are accessible, equitable, and continuously improving.

Transparency and accountability guide every aspect of our operations, from performance measurement to customer service and civil rights compliance. We believe that by sharing information clearly and regularly, we strengthen the connection between Palm Tran and the people we serve.

Explore the links below to learn more about our commitment in key areas:

• Performance Management – Learn how we track our goals, measure results, and use data to drive decisions that enhance service and efficiency.
• Equal Employment Opportunity (EEO) – Read about our commitment to a workplace free from discrimination and our efforts to promote diversity and inclusion.
• Title VI – Understand how we ensure no person is excluded from participation in or denied the benefits of our services based on race, color, or national origin.
• Americans with Disabilities Act (ADA) – See how Palm Tran works to provide accessible transportation for individuals with disabilities, in compliance with the ADA.