Connection Phone Number
Children Under 8
Division of Senior Services (DOSS)
Personal Care Attendant (PCA)
- Starting Sunday, November 15th Palm Tran Connection will only allow reservation bookings 3-days in advance, not 7-days in advance. Reservations of more than 3-days in advance will not be allowed. This modification to the reservation process has been made to reduce the no-show and cancelation rate.
- Palm Tran Connection strives for its routes to run safely and on-time. Occasionally, situations beyond our control will delay the vehicle while en route to pick you up or drop you off. Please be patient. Thank you for your understanding and cooperation.
- Connection reservations are accepted up to 7 days before travel or by 5:00 pm the day before you wish to travel. From 4:00 pm – 5:00 pm each day you cannot book 7 days in advance – you can only book for the next day. Next Day reservations are accepted anytime the reservation department is open – from 8:00 am – 5:00 pm Sunday through Saturday.
- Connection’s peak weekday hours are from 7:00 am – 9:00 am and 2:00 pm – 5:00 pm. It is recommended you allow additional travel time during peak service hours or avoid travel during those times and schedule the non-essential trips like shopping and recreation trips on the off peak hours.